The internal Claims Department at Vantage Insurance Services has extensive combined experience of dealing with all types of claims for personal and commercial insurances.
Our association with large affinity groups demands that we offer a fair and friendly perspective to claims handling and this culture is reinforced right across our client base.
Our approach is to ensure that clients are treated fairly, receive accurate helpful advice and enjoy speedy and fair settlement. We are always mindful of client anxiety during a claim and appreciative of the negative impact any incident has on their business or private lives. Our claims authority allows us to administer, negotiate and settle claims giving us complete control over the area where clients truly measure the value of their insurance.
Should any claims require referral back to higher authorities, we work very closely with insurers with whom we have long-standing relationships backed by a large attractive account.
Our philosophy is that all clients should expect expect high levels of claims service and customer services and that Vantage should deliver nothing less.