Crisis Management Insurance

Contact the Crisis Management Insurance team

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Crisis Management Insurance

We will assist should the worst happen

Our Crisis Management Insurance provides a professional and comprehensive service that gives your tour operators and travel agents peace of mind in the event of a crisis or an emergency.

A crisis could consist of the following: natural disaster, food poisoning/virus outbreak, kidnapping, activity and/or excursion accident and transportation disaster. When a tour operator or travel agent is caught between a moral and legal liability to assist their customers during their hour of need. Our crisis management insurance provides a natural solution to this dilemma.

Your tour operator or travel agent needs to be able to act quickly and decisively at the most difficult of times and this is where our Crisis Management Insurance provides the financial security and professional advice to deliver the necessary customer care.

24 hour telephone assistance:

Outside the UK: +44 (0)1756 611 511

Within the UK: 0800 019 2092

During UK office hours (09.00-17.30 Mon-Fri) we can also be contacted on: +44 (0)207 655 8000

Please be prepared to provide the following information:

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Enquire about Crisis Management Insurance

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    What we cover:
    Business expenditure: Business costs incurred as a direct result of the crisis.Costs of the following services: Physicians, legal personnel, engineers and crisis counsellors.
    Crisis counselling: The provision of counsellors in the immediate aftermath of a crisis. Service provided by: CCP Support.Public relations expenses: An external PR consultant to handle all media relations.
    Travel and subsistence costs: Up to two family or friends for each customer of the Insured involved who wish to travel to the scene.Optional extra: Single person extension.

    Want to know more about Crisis Management Insurance?

    Please get in touch with our divisional director, Clifford Flack, using the details below.

    Have a Question - get in touch020 7655 8080 Request a call backRequest a call back
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