Crisis Management Insurance

Contact the Crisis Management Insurance team

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Crisis Management Insurance

Dealing with a crisis effectively can enhance a tour operator or travel agent’s reputation

Our Crisis Management Insurance provides a professional and comprehensive service that will give your tour operators and travel agents peace of mind in the event of an emergency.

A crisis could be one of the following: natural disaster, food poisoning/virus outbreak, kidnapping, activity and/or excursion accident and transportation disaster.

When a tour operator or travel agent is caught between a moral and legal liability to assist their customers during their hour of need, our Crisis Management Insurance provides a natural solution to this dilemma.

Your tour operator or travel agent needs to be able to act quickly and decisively at the most difficult of times – this is where our Crisis Management Insurance provides the financial security and professional advice to deliver the necessary customer care.

24-hour telephone assistance:

Outside the UK: +44 (0)1756 611 511

Within the UK: 0800 019 2092

During UK office hours (09.00-17.30 Mon-Fri) we can also be contacted on: +44 (0)207 655 8000

Please be prepared to provide the following information:

Please visit our “Tour Operators Claims Service” page for more information.

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Enquire about Crisis Management Insurance

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    What we cover:
    Business expenditure: Business costs incurred as a direct result of the crisis.Costs of the following services: Physicians, legal personnel, engineers and crisis counsellors.
    Crisis counselling: The provision of counsellors in the immediate aftermath of a crisis. Service provided by CCP Support.Public relations expenses: An external PR consultant to handle all media relations.
    Travel and subsistence costs: Up to two family or friends for each customer of the Insured involved who wish to travel to the scene.Optional extra: Single person extension.

    Want to know more about Crisis Management Insurance?

    Please get in touch with our specialist underwriter, Alex Barclay, using the details below.

    Have a Question - get in touch020 7655 8060 Request a call backRequest a call back
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