Crisis Management Insurance
Dealing with a crisis effectively can enhance a tour operator or travel agent’s reputation
Our Crisis Management Insurance provides a professional and comprehensive service that will give your tour operators and travel agents peace of mind in the event of an emergency.
A crisis could be one of the following: natural disaster, food poisoning/virus outbreak, kidnapping, activity and/or excursion accident and transportation disaster.
When a tour operator or travel agent is caught between a moral and legal liability to assist their customers during their hour of need, our Crisis Management Insurance provides a natural solution to this dilemma.
Your tour operator or travel agent needs to be able to act quickly and decisively at the most difficult of times – this is where our Crisis Management Insurance provides the financial security and professional advice to deliver the necessary customer care.
24-hour telephone assistance:
Outside the UK: +44 (0)1756 611 511
Within the UK: 0800 019 2092
During UK office hours (09.00-17.30 Mon-Fri) we can also be contacted on: +44 (0)207 655 8000
Please be prepared to provide the following information:
- Your company name & person(s) who will co-ordinate
- The geographical location and nature of the crisis
- Your contact telephone numbers
- A contact password for use during this crisis
Please visit our “Tour Operators Claims Service” page for more information.